Shipping policy

Last Updated 1 Feburary, 2026

All orders are shipped from the United Kingdom.

We ship both within the UK and internationally.

Orders within the UK are sent using Royal Mail Tracked 48.

This service includes tracking, which will be provided once your order has been dispatched.

International orders are shipped using Royal Mail international tracked services, where available.

Delivery times, tracking availability, and service levels vary by destination.

Customers are responsible for any customs duties, import taxes, or local charges applied by their destination country.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

All shipping charges are shown before payment is completed.

Orders are typically dispatched within 1–3 working days.

Dispatch times are estimates and may vary during busy periods.

Delivery times are estimates only and are not guaranteed.

House of Sauna is not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once your order has been dispatched, you will receive an email confirmation with tracking details where available.

Please ensure that your delivery address is correct at checkout.

House of Sauna cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

If you have any questions about shipping, please contact us at: hello@houseofsauna.co.uk

Your cart is empty